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Last Updated: 11.09.2023

Welcome to Crystalesis Creative Studio! Please read these Terms and Conditions carefully before engaging our Event Photography and Cinematography services. By using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Services

1.1. Scope: Crystalesis Creative Studio offers event photography and cinematography services for various events, including but not limited to weddings, corporate events, parties, and other special occasions.

1.2. Bookings: To secure our services for your event, you must make a booking and agree to the terms specified in our quotation or contract. Bookings are subject to availability.


2. Payments and Fees

2.1. Payment Terms: Payment terms and amounts will be outlined in the quotation or contract provided to you. A non-refundable deposit may be required to secure your booking.

2.2. Additional Charges: Additional charges may apply for services beyond the scope of the original agreement, such as extended hours or travel expenses. These charges will be communicated to you in advance.

2.3. Cancellation: If you need to cancel or reschedule your event, please refer to the cancellation policy outlined in your contract or quotation. Cancelation fees may apply.


3. Intellectual Property

3.1. Ownership: Crystalesis Creative Studio retains all rights, title, and interest in the photographs, videos, and other creative works produced during your event. You will receive a license to use these materials for personal and non-commercial purposes.

3.2. Usage Rights: You may not use the materials for commercial purposes, publication, or distribution without our express written consent.


4. Privacy

4.1. Consent: By engaging our services, you consent to the collection and use of your personal information as outlined in our Privacy Policy.


5. Client Responsibilities

5.1. Cooperation: You agree to cooperate with our photographers and cinematographers to ensure the successful capture of your event.

5.2. Guest Cooperation: You are responsible for ensuring that your guests cooperate with our team and respect their working conditions.


6. Delivery of Materials

6.1. Timeline: We will provide an estimated timeline for the delivery of your event materials (photos and videos). Delays may occur due to unforeseen circumstances, but we will make reasonable efforts to adhere to the agreed-upon schedule.


7. Quality Assurance

7.1. Editing: All photographs and videos will be professionally edited to enhance their quality. The creative decisions regarding editing are at the discretion of Crystalesis Creative Studio.

7.2. Satisfaction: We strive for your complete satisfaction, but artistic interpretation and creative judgments may vary. Re-editing requests may be subject to additional charges.


8. Liability

8.1. Limitation of Liability: Crystalesis Creative Studio is not liable for any direct, indirect, incidental, special, or consequential damages arising from our services, including but not limited to equipment failure, data loss, or any other issues.


9. Changes to Terms

9.1. Amendments: Crystalesis Creative Studio reserves the right to update these Terms at any time. Changes will be posted on our website, and it is your responsibility to review them periodically.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you have any questions or concerns, please contact us at


Thank you for choosing Crystalesis Creative Studio for your event photography and cinematography needs.


Last Updated: 11.09.2023

Welcome to Crystalesis. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our products, services, websites, and applications. By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Services:

1.1. Personal Information: This may include your name, email address, phone number, postal address, and other similar identifiers.

1.2. Payment Information: If you make a purchase through our Services, we may collect your payment card information and billing address.

1.3. Usage Information: We collect information about how you interact with our Services, including your IP address, device type, browser type, and operating system, as well as the pages you visit, the time and date of your visits, and the duration of your visits.

1.4. Location Information: We may collect your location information if you use location-based features of our Services.

1.5. User Content: Any content you submit to our Services, such as reviews, comments, or messages, may be collected and stored.

2. How We Use Your Information

We use your information for the following purposes:

2.1. Providing and Improving Services: To provide, maintain, and improve our Services, including customizing content and features.

2.2. Communication: To communicate with you, respond to your inquiries, send transactional messages, and provide customer support.

2.3. Marketing: To send you promotional materials, newsletters, and updates about our products and services. You can opt out of marketing communications at any time.

2.4. Analytics: To analyze and monitor usage patterns, perform data analytics, and gather insights to improve our Services.

2.5. Legal Compliance: To comply with legal obligations, resolve disputes, enforce our terms of service, and protect our rights and the rights of others.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

3.1. Service Providers: We may share your information with trusted service providers who help us operate and improve our Services.

3.2. Legal Requirements: We may disclose your information in response to a legal request, such as a court order or government inquiry.

3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4. Consent: With your consent, we may share your information for specific purposes not covered by this Privacy Policy.

4. Your Choices and Rights

You have certain rights regarding your personal information:

4.1. Access: You can request access to the personal information we hold about you.

4.2. Correction: You can request corrections to inaccurate or incomplete information.

4.3. Deletion: You can request the deletion of your personal information, subject to legal requirements.

4.4. Opt-Out: You can opt out of marketing communications by following the instructions provided in the messages.

5. Security

We take reasonable measures to protect your information, but no data transmission or storage system is entirely secure. We cannot guarantee the security of your information.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes and obtain your consent if required by applicable law.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at

Thank you for entrusting us with your information. We are committed to safeguarding your privacy and providing you with a transparent and secure experience when using our Services.


Last Updated: 11.09.2023

At Crystalesis Creative Studio, we understand that circumstances may arise that require you to cancel your event photography or cinematography services or request a refund. We strive to provide a transparent and fair Cancellation and Refund Policy to address such situations. Please read this policy carefully before engaging our services.

1. Cancellation Policy

1.1. Cancellation Requests: If you need to cancel your event photography or cinematography services with Crystalesis Creative Studio, you must notify us in writing as soon as possible. Cancellation requests should be sent to

1.2. Non-Refundable Deposit: A non-refundable deposit may have been required at the time of booking to secure our services. This deposit is non-refundable, regardless of the circumstances of the cancellation.

1.3. Cancellation Fees: Depending on the timing of your cancellation and the specific terms outlined in your contract or quotation, the following cancellation fees may apply:

i. If the client has provided the confirmation by mail – then Crystalesis would be charging 20% on the budget mentioned in the proposal.

ii. If token amount is paid – then Crystalesis would be charging 30% on the last remaining amount as a penalty

 iii. If the advance is only paid (50%) – then Crystalesis would be charging 40% on the remaining amount as a penalty.

iv. If the advance and the 2nd Instalments are paid (i.e., 50%+30%) – then Crystalesis would be charging 70% on the last remaining amount as a penalty.

1.4. Refund Processing Time: Refunds, if applicable, will be processed within 3-5 business days from the date of cancellation notification.

2. Rescheduling

2.1. Rescheduling Requests: If you need to reschedule your event, please contact us as soon as possible to discuss the options available. We will make every effort to accommodate your request, subject to our availability.

2.2. Additional Charges: Depending on the circumstances of the rescheduling and any additional expenses incurred (e.g., travel or equipment rentals), additional charges may apply. These charges will be communicated to you in advance.

3. Force Majeure

3.1. Unforeseen Events: In the event of unforeseen circumstances, such as natural disasters, extreme weather conditions, illness, or other emergencies, that prevent us from fulfilling our contractual obligations, Crystalesis Creative Studio reserves the right to cancel or reschedule the event without liability. In such cases, we will make every effort to work with you to find a suitable alternative date or solution.


4. Refund Policy

4.1. Refunds for Services Not Rendered: If Crystalesis Creative Studio is unable to provide the agreed-upon services due to unforeseen circumstances or other reasons beyond our control, we will issue a refund for the services not rendered. The refund amount will be determined on a case-by-case basis.

4.2. Refund Eligibility: Refunds will only be issued for services that were paid for but not delivered. Refunds will not be provided for any non-refundable deposits or services that have already been rendered.


5. Contact Us

If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at We are here to assist you and ensure that your experience with Crystalesis Creative Studio is as smooth and satisfactory as possible.

By engaging our services, you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy.

Thank you for choosing Crystalesis Creative Studio for your event photography and cinematography needs.

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